When we give some work to be done by others but did’nt get the results as per our expectations, we get angry and than blast on others but do we ever think in depth for this behavior.
Iceberg, large floating mass of ice is a marvelous example. It shows the need to see under people’s surface behavior; the need of a deeper insight.
Only 10% of an iceberg is visible on the surface, 90% is under the waterline, invisible, but yet prominent. If there is a wind coming from left to right, just by seeing the visible mass, we think it will move the iceberg to towards the right. If, against all expectations, the iceberg moves in the opposite direction (left), it is because, under the waterline, there is a strong current running towards the left.
Sometimes we, as a leader, try to move people in a certain direction by giving them orders, instructions, explanations and encouragement, but we do it on the basis of what we see above the surface. The visible part represents what is at the surface such as appearance, behavior, manners etc. We do not see what moves them under the surface so we become surprised and maybe frustrated seeing them move in the opposite direction. The main part, which is the 90% not visible, is within the subconscious. Under the surface (subconscious) you will find emotions, fears, attitudes, deeply held values etc.
To move people and to motivate others for a project or even just to reach others, we need to be aware of these kinds of things that you find under the surface. The key to understanding others better is to be more aware of your own feelings and under-currents, because, at a deep level, we are very much alike.
If we understand our own fears and strong motivators, we will understand others much better.